External environment Listening to others and learning from our stakeholders informs our decision-making, strengthens our human relationships and helps us succeed as a barter. Our approach Our success as a company depends on good relationships with a broad range of people and organisations who stimulate a stake in our business. With some, such as our customers, employees, suppliers and investors, the relationship is based on direct contact or fiscal involvement with the business. Others, such as governments and regulators, local communities, civil association organisations, academics and individual concerned citizens, have a wider interest in what we do and in our impacts on society as a whole. Variety of engagement This variety of relationships means we engage in some(prenominal) differing ways, depending on the nature of the interest, the relevance to the business and the most hardheaded way to meet stakeholders specific needs and expectations. With consumers, for sample, our brand teams atomic number 18 in continuous conversation the world over to render their diverse tastes, needs and trends. We operate consumer-care lines, provide information somewhat our business and brands through websites, and conduct detailed consumer research.

With other stakeholders, for example local governments and civil society organisations, our operating companies have unshakable meetings, participate in research projects and surveys, and contribute to public insurance policy and special interest group debates. Decisions to engage are do at local or regional level, and the results inform our business decision-making. We focus on issues where we can make a meaning(prenominal) contribution or have a responsibility to tactics a particular role. Generally we find that constructive dialogue, including with those who whitethorn hold critical views, helps our understanding of the dilemmas we face in footrace a business that is seeking to be more sustainable. Partnerships progressively we are trying to build partnerships that endure over several... If you deprivation to get a full essay, order it on our website:
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